With one of the EMEA region's most experienced forensic team, Foregenix draws upon over five years of experience and numerous Account Data Compromise investigations across the EMEA region. Having provided forensic services to organisations ranging from small eCommerce companies through to Regional Central Banks, Foregenix has the depth of experience to discreetly complete forensic investigations, regardless of the environment. We provide a highly professional, impartial and independent forensic and incident response service - focusing on Account Data Compromises.

In the case of a suspected data compromise/incident the following steps should be taken:

  • Inform your acquirer. It is strongly suggested that the Acquiring Bank is notified if they are not already aware of the potential security breach
  • Contact Foregenix immediately on +44 (0) 845 309 6235. We will provide free telephone guidance on best practice steps to plan a response and mitigate the impact to your organisation.
  • Do not access or alter any aspect of the suspect system(s).
  • If you suspect the attack is currently ongoing, remove the system connectivity to the network.
  • Do not power the system down.
  • The Foregenix Forensic Investigation Team will respond immediately to ensure the integrity of any potential evidence and conduct a thorough digital forensic investigation.
  • Following the investigation, Foregenix will be able to work with your security team to secure the systems in question, identify the root cause and mitigating further risk of compromise.

We provide services which attempt to identify the root cause of the compromise, assist in communication strategies to the public, partners and card schemes as well as potential damage limitation. Our goal is to provide immediate support and practical risk reduction strategies.

If you have a security issue, or requirement, please get in touch with us for assistance on:
+44 (0) 845 3096232 or info@foregenix.com.